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Phone, counter, and drive-thru orders flow through 1Lane AI to the POS, kitchen, and reporting

AI Order Taking for Restaurants

No more mis-heard orders, and no more depending on hard-to-find staff to get every order right. 1Lane AI listens on your phone line, counter, and drive-thru and takes every order accurately, quickly, and in a way that feels human.

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One price for each way
your guests order.

Choose the channels your restaurant uses today. You can start with one or cover every order that comes in.

Phone

$99/month

1Lane AI answers your restaurant's existing phone line and takes orders for your team.

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Counter

$149/month

Runs on the touch order terminal you already have at the counter.

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Drive-Thru Lane

$199/month

1Lane AI connects through your existing drive-thru system and takes orders at your drive-thru lane.

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All three together

$349/month

This is our most popular option for restaurants that want every order channel covered.

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Combine any two channels and save 15%.

Phone and Counter cost $211 per month together. Phone and Drive-Thru Lane cost $253 per month together. Counter and Drive-Thru Lane cost $296 per month together. Each price includes the 15% discount, rounded to the nearest dollar.

Turning misorders into perfectly placed orders.

Tap an issue to see how it affects your shift,
and what we do about it.

“When the restaurant is busy, nobody has time to answer the phone, so some customers call, don't get through, and just order somewhere else instead.”

A single phone line can only handle one call at a time. If your team is busy serving people in the restaurant, incoming calls go unanswered and that customer is gone for good. 1Lane AI's phone agent answers every single call the moment it comes in, so no customer ever gets a busy signal or an unanswered ring.

1Lane AI vs.
traditional ordering.

Every order channel needs fast, accurate orders. We train on your menu and report real order accuracy, so you can see how each channel is performing.

	1Lane AI	Traditional Ordering
Setup	Trained on your menu and customers	Staff learn each menu on the job
Accuracy	Designed to understand real orders	Rush-hour noise can cause mistakes
Coverage	Handles modifiers, combos, and upsells	Upsells can be missed when busy
Consistency	Same approach across shifts	Depends on who is on shift
Speed	Consistent ordering flow	Service varies by staffing
Verification	Weekly order accuracy reports	Accuracy is often not measured

Setup

1Lane AI

Trained on your menu and customers

Traditional Ordering

Staff learn each menu on the job

Accuracy

1Lane AI

Designed to understand real orders

Traditional Ordering

Rush-hour noise can cause mistakes

Coverage

1Lane AI

Handles modifiers, combos, and upsells

Traditional Ordering

Upsells can be missed when busy

Consistency

1Lane AI

Same approach across shifts

Traditional Ordering

Depends on who is on shift

Speed

1Lane AI

Consistent ordering flow

Traditional Ordering

Service varies by staffing

Verification

1Lane AI

Weekly order accuracy reports

Traditional Ordering

Accuracy is often not measured

Thousands of orders. Millions of voice
patterns. One system. Built for your restaurant.

Your menu, rush-hour data, and real customer accents all go into a model of how your restaurant takes orders, on the phone, at the counter terminal, or at the drive-thru. The voice system is tested against it before it takes a live order.

A voice system built for your phone line and your counter terminal, not a generic script.

Your Menu, Mapped

We learn every item, modifier, and price, then build a model of how customers order.

Real-Order Testing

We test against real orders so issues are caught before launch.

Built for Your Restaurant

Your system fits your menu, team, and daily operations.

What “AI Voice Ordering” means.

AI voice ordering means a phone agent that answers your restaurant's own number, and a listening system on your counter terminal that follows along as your staff take the order, both trained on your specific menu and customers, not a generic voicebot dropped into any restaurant. It understands real orders, adapts to accents and background noise, and measures accuracy with actual order data.

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Every shift teaches us
something new.

Built from your menu, your customer orders, your rush patterns, and your weekly accuracy reports. Never a generic script.

listen stage of the voice ordering process

01 / 06 · LISTEN

One install. Your full menu, mic'd up.

We connect to your phone line, counter terminal, or drive-thru, whichever channels you choose, and the system starts learning your actual order patterns.